Position title
Front Office Staff
Description

We are looking for friendly and professional Front Office Staff to welcome guests, manage reservations, and provide outstanding customer service in hotels and hospitality establishments.

Responsibilities
  • Welcome and check in/check out guests.
  • Manage reservations and bookings.
  • Handle guest inquiries and requests.
  • Process payments and maintain billing records.
  • Coordinate with housekeeping and other departments.
  • Answer telephone and email inquiries.
  • Maintain accurate guest records.
Qualifications
  • Certificate or Diploma in Hospitality (preferred).
  • Previous front office or customer service experience.
  • Excellent communication and interpersonal skills.
  • Computer proficiency and knowledge of hotel reservation systems.
  • Professional appearance and customer-focused attitude.
  • Ability to work rotating shifts.
  • Good problem-solving skills.
Job Benefits
  • Competitive Salary Package
  • Full-Time & Part-Time Opportunities
  • Paid Annual Leave
  • Superannuation
  • Staff Accommodation (Employer Dependent)
  • Staff Meals During Shifts
  • Employee Discounts
  • Visa Sponsorship Available (Eligible Candidates)
Employment Type
Full-time